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AgencyWeb Case Studies

Dallas, TX Police Department

AgencyWeb® CourtNotify Saved Money, Time and Resources

As city and county budgets got tighter, city managers and administrators were looking at ways to reduce costs without negatively impacting services. In analyzing local police department budgets, it became clear that a large portion of police overtime was spent on unnecessary officer court attendance. Often times labor intense court administration and subpoena notification processes negatively impact this portion of an agency’s overtime funds. Fortunately, the AgencyWeb® Electronic Subpoena System provided a significant cost control solution

 

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Riverside County, CA Sheriff's Office

AgencyWeb® IWM and CourtNotify Provided Increased Efficiencies  

In 2010, Riverside County Sheriff’s Office (RCSO) was similar to the majority of law enforcement agencies throughout the nation.  They relied on a mixed bag of custom programs, spreadsheets, paper forms and a logbook system that was meeting enough of their administrative and operational management needs to be barely acceptable.   With budget cuts and reduced staffing requirements, RCSO was being forced to do more with less for its 40 different offices. After seeing the capabilities of Orion’s AgencyWeb®, RCSO decided that this ystem would provide many long-term benefits, from eliminating redundancies, to ensuring operational consistency and improving timekeeping for their 17 contract cities.  

 

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Orleans Parish, LA

AgencyWeb® CourtNotify Improves Subpoena Notification for Law Enforcement and Civilian Service

In 2006, with the help of the non-governmental non-profit NOPJF (New Orleans Police and Justice Foundation) and the OPISIS program (Orleans Parish Information Sharing and Integrated Systems) a goal was established to enhance information sharing among parish criminal justice practitioners. “Technical and resource deficiencies combined with the crippling blow of Hurricane Katrina made the time ripe for a consortium that supported the spirit of cooperation and accountability,” reported the NOPJF.   After a period of strategic assessments and interviewing of key parish personnel, Orion Communication’s AgencyWeb® CourtNotify subpoena management system was chosen as the solution to unify the parish’s bond, subpoena and court processes.

 

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