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Better scheduling needed to improve response time [VIDEO]

Posted by Jackie Belasky

Jan 30, 2015 4:41:20 PM

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Topics: Scheduling, Dispatch Centers

Technology offers a solution for crowded courthouses

Posted by Jackie Belasky

Jan 16, 2015 6:09:46 PM

Overcrowded courtrooms may be weakening the judicial system. Better coordination of officer's schedules with court dockets can help reduce the burden.
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Topics: Criminal Justice

Local governments making strides toward better efficiency [VIDEO]

Posted by Jackie Belasky

Jan 16, 2015 2:20:30 PM

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Topics: Scheduling, Municipal Government

Are understaffed dispatch centers posing public risk?

Posted by Jackie Belasky

Jan 14, 2015 2:50:00 PM

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911 dispatch and EMS workforce centers require adequent staffing levels to ensure public safety.

It's a situation absolutely no one wants to be in: You're injured and in need of medical attention. You've called 911 and have been assured that an ambulance is on the way. But it never arrives.

There was a mistake. A simple error that was not caught in time. The ambulance driver rushed to where they thought you were located, but they had the wrong address.

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Topics: Public Safety Technology, EMS, Dispatch Centers

Campus police need a strategy to address stalking

Posted by Jackie Belasky

Jan 12, 2015 7:29:00 PM


How can campus police departments address stalking?

It is difficult for anyone to feel safe if they believe they are being constantly followed. For as many as one-fifth of all female college students, this is reality.

Studies have long shown that female students experience incidents of stalking far more frequently than members of the general population. There are many reasons why this is the case. One common perpetrator is the disgruntled boyfriend or ex-boyfriend, who chooses to ignore the victim's rebuff of his advances. But romantic relationships are not the only situations that can lead to stalking—female college students also frequently report being followed by classmates or even strangers.

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Topics: Workforce Management, Public Safety Technology, Campus Police

Is it time to get back to police community engagement?

Posted by Jackie Belasky

Dec 17, 2014 1:04:21 PM


Police chiefs understand that the key to good community policing is exceptional community engagement. They just need the people in place to do it.

It does not take a law enforcement expert to realize that misunderstandings take place between police and average citizens. All too often, these two groups experience entirely different worlds. 

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Topics: Public Safety Technology, Law Enforcement, Police, Analytics

Overtime costs squeeze public safety [VIDEO]

Posted by Jackie Belasky

Dec 13, 2014 11:07:00 AM

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Topics: Law Enforcement, Budget, Overtime, Police

Firefighters, Cities Battle Over Minimum Staffing Requirements

Posted by Jackie Belasky

Dec 11, 2014 11:29:15 AM


Disputes between fire departments and municipalities often include minimum staffing issues.

Union negotiations in the public sector—particularly among public safety departments—usually include stipulations about minimum staffing. However, these negotiations do not always proceed in the departments' favor.

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Topics: Scheduling, Budget, Overtime, Firefighters

Do police departments run like businesses?

Posted by Jackie Belasky

Dec 2, 2014 2:31:00 PM


Police departments have more in common with businesses than many people may think.

Few people would think of their local police departments as businesses. After all, they are taxpayer-funded organizations that exist to maintain public safety 24 hours a day, seven days a week. On a surface level, police departments definately do not operate in the same way as, say, a local store.

But delve deeper and you'll find that police departments actually share many similar attributes with businesses. As pointed out in a recent article on Police Business Advisor, police provide a crucial service that is in high demand. They must adhere to a strict budget, and ultimately their customers pay their salary. 

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Topics: Public Safety Technology, Law Enforcement

Overtime costs put pressure on police departments

Posted by Jackie Belasky

Nov 26, 2014 1:31:00 PM


Our goal at Orion Communications is to help local public safety agencies improve their staffing procedures.
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Topics: Administration

About Orion Communications

Orion Communications is a certified women-owned business enterprise headquartered in Dallas, Texas that has been specializing in workforce management software since 1998. As Public Sector workforce management and data interface experts, Orion is a unique provider of dynamically intelligence workforce management software. Orion serves agencies with complex requirements and improves workforce productivity using its web based AgencyWeb® system and consultative management services.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.