Intelligent Workforce Management Software

Latest Posts

Subscribe to Email Updates

Emergency Services Mutual Aid – Can Technology Help? [Video]

Posted by Jackie Belasky

Dec 1, 2015 6:07:58 PM

While large cities typically have enough emergency service resources to handle incidents within their borders, the same cannot always be said for smaller towns. Often, these communities prepare for disasters by establishing mutual aid agreements among themselves. These deals ensure that if one town is overwhelmed by an emergency, nearby towns will come to their aid.

Read More

Topics: Workforce Management, Public Sector, CAD

Using Skills Data to Create More Efficient EMS Dispatches [Video]

Posted by Jackie Belasky

Nov 20, 2015 9:27:11 AM

How can municipalities dispatch EMS personnel more efficiently? One way is to use workforce centric data.

A few years ago, Skagit County, Washington struggled with its highly fragmented EMS Commission. The Commission had trouble efficiently directing resources where they were needed, in some cases sending paramedics on calls where patients were not seriously injured.

Read More

Topics: EMS, Dispatch Centers

Planning for Campus Police Staffing Levels [Video]

Posted by Jackie Belasky

Nov 9, 2015 11:39:23 AM

About two-thirds of the colleges and universities in the U.S. with at least 2,500 students use sworn police officers for campus law enforcement services. The idea is to keep students safe. But are these institutions using more officers than they need?

Read More

EMS closures threaten service in rural areas. Can technology help?

Posted by Jackie Belasky

Nov 2, 2015 11:55:02 AM

When municipalities are forced to make budget cuts, essential services can suffer. In rural areas in particular, the reduction in public services can have significant consequences for residents.

Read More

Topics: Workforce Management, EMS, CAD

Florida prisons face severe staffing shortage

Posted by Jackie Belasky

Oct 23, 2015 10:23:02 AM


To understand the consequences of a severely understaffed prison system, one does not need to look much further than the state of Florida. 

A recent independent audit commissioned by the Florida Department of Corrections found that the state's prisons are "chronically understaffed" to the point where an emergency ought to be declared.

Read More

Topics: Workforce Management, Scheduling, Corrections

Do today's metro fire departments face increased fragmentation

Posted by Jackie Belasky

Oct 15, 2015 2:53:19 PM


In the U.S., most major cities cover a significant land area, and the people who live there are served by large, professional public safety organizations. However, the towns that lie just outside city borders in their major metro areas can be much smaller, and most are served by public safety departments that are only a fraction of the size of their big city counterparts. But because there are so many of them in the area, proper coordination can become a big problem.

Read More

Topics: Fire, Firefighters

Crime Spikes Demand Police Response [Video]

Posted by Jackie Belasky

Sep 30, 2015 1:37:32 PM

Since the early 1990s, the crime rate in the U.S. has fallen to lows not seen in decades. The drop in crime was particularly noticeable in urban areas. But even though our cities are safer, they are not immune to sudden crime spikes that demand police response.

Read More

Topics: Law Enforcement, Police

Colleges boost police staffing to combat excessive drinking [Video]

Posted by Jackie Belasky

Sep 25, 2015 2:48:42 PM

As students prepare to move back to college campuses all across the country for the fall semester, campus police are making plans to ensure their safety throughout the year.

Read More

Topics: Scheduling, Campus Police

Paying public safety overtime is inevitable [Video]

Posted by Jackie Belasky

Sep 16, 2015 3:14:38 PM

Payment of public safety overtime is inevitable — and sometimes desirable.

Consider police departments. Given how much it can cost to recruit, train and pay the salaries and benefits of new public safety personnel, it can be more financially prudent to simply pay existing officers or firefighters overtime to work a shift.

Read More

Topics: Overtime

Honolulu EMTs Adopt 12-Hour Shift Schedule [Video]

Posted by Jackie Belasky

Sep 3, 2015 12:14:42 PM

Increasing overtime costs can drain public safety budgets which could eventually reduce emergency response services. However, with the right scheduling adjustments, it is possible to avoid these costs.

Read More

Topics: Workforce Management, Scheduling, Overtime

About Orion Communications

Orion Communications is a certified women-owned business enterprise headquartered in Dallas, Texas that has been specializing in workforce management software since 1998. As Public Sector workforce management and data interface experts, Orion is a unique provider of dynamically intelligence workforce management software. Orion serves agencies with complex requirements and improves workforce productivity using its web based AgencyWeb® system and consultative management services.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.