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Smarter Firefighter Staffing Seen as Solution to Slow Response Time [Video]

Posted by Jackie Belasky

Feb 5, 2016 11:40:45 AM

The National Fire Protection Association has set a standard of four minutes or less between the time a fire is reported and when firefighters arrive on the scene.

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Topics: Workforce Management, Firefighters

Public sector alternatives to privatization [Video]

Posted by Jackie Belasky

Jan 28, 2016 11:46:19 AM

In theory, privatizing public services to reduce costs makes sense. But such a dramatic shift in operations can lead to drops in service levels that the public may not tolerate. Before any municipality goes through with a privatization plan, it is imperative to evaluate its cost-effectiveness. After all, a private company focused on profit can erode accountability and potentially drive governments deeper into debt.

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Topics: Workforce Management

Nightly Staffing Resources for Emergency Services Stretched Thin [Video]

Posted by Jackie Belasky

Jan 20, 2016 7:00:00 AM

Resource-strapped emergency services have enough on their plates when it comes to ensuring they are properly staffed during the day. But what about at night?

Throughout the U.S., police and emergency services in rural areas have noted that budgetary concerns make it difficult to keep a regularly scheduled night shift. For example, emergency services in Cape Elizabeth, Maine must rely on a few on-call volunteers between 10 P.M. and 6 A.M., even though a full-time night shift would lower response times considerably.

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Topics: EMS, Dispatch Centers

How can staffing automation deter prison disruptions? [Video]

Posted by Jackie Belasky

Jan 11, 2016 2:47:22 PM

In September, a 19-year-old inmate who was serving three life sentences for murder escaped from the Allen Oakwood Correctional Institution in Lima, Ohio. It took state police several ours before they finally tracked him down.

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Topics: Scheduling, Corrections

Workforce management technology – is it worth the investment? [Video]

Posted by Jackie Belasky

Jan 4, 2016 3:20:05 PM

Conventional wisdom tells us that the government is persistently behind the private sector in information technology — especially on the local level. But this doesn't have to be true for every city and town. With the right software, public departments can match the tech-savviness of their private counterparts, and build efficient organizations as a result.

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Topics: Workforce Management, Municipal Government

Police Across the US Working Overtime After San Bernardino Attacks

Posted by Jackie Belasky

Dec 17, 2015 11:08:18 AM

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After the tragic terrorist attack in San Bernardino, California that shook the entire nation, police departments across the U.S. are ramping up their security efforts in an attempt to prevent another devastating attack. In particular, large-scale events like parades, sporting events and other public happenings will continue as scheduled, but under the watch of an increased police presence that will stretch the human resources of local and state police departments considerably until the threat level returns to normal.

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Topics: Scheduling, Law Enforcement, Overtime

Will a living wage ordinance reduce OT for city governments? [Video]

Posted by Jackie Belasky

Dec 10, 2015 2:38:38 PM

As the cost of urban housing rises, many city governments are trying to help their employees afford to stay in their homes, rather than decamp for the suburbs. Their solution? A living wage ordinance.

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Topics: Municipal Government

Emergency Services Mutual Aid – Can Technology Help? [Video]

Posted by Jackie Belasky

Dec 1, 2015 6:07:58 PM

While large cities typically have enough emergency service resources to handle incidents within their borders, the same cannot always be said for smaller towns. Often, these communities prepare for disasters by establishing mutual aid agreements among themselves. These deals ensure that if one town is overwhelmed by an emergency, nearby towns will come to their aid.

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Topics: Workforce Management, Public Sector, CAD

Using Skills Data to Create More Efficient EMS Dispatches [Video]

Posted by Jackie Belasky

Nov 20, 2015 9:27:11 AM

How can municipalities dispatch EMS personnel more efficiently? One way is to use workforce centric data.

A few years ago, Skagit County, Washington struggled with its highly fragmented EMS Commission. The Commission had trouble efficiently directing resources where they were needed, in some cases sending paramedics on calls where patients were not seriously injured.

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Topics: EMS, Dispatch Centers

Planning for Campus Police Staffing Levels [Video]

Posted by Jackie Belasky

Nov 9, 2015 11:39:23 AM

About two-thirds of the colleges and universities in the U.S. with at least 2,500 students use sworn police officers for campus law enforcement services. The idea is to keep students safe. But are these institutions using more officers than they need?

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About Orion Communications

Orion Communications is a certified women-owned business enterprise headquartered in Dallas, Texas that has been specializing in workforce management software since 1998. As Public Sector workforce management and data interface experts, Orion is a unique provider of dynamically intelligence workforce management software. Orion serves agencies with complex requirements and improves workforce productivity using its web based AgencyWeb® system and consultative management services.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.