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Certifications help emergency dispatchers excel [Video]

Posted by Jackie Belasky

Jul 10, 2017 4:30:33 PM

Public safety dispatchers are critical in keeping the community safe. Receiving certification beyond their immediate duties can help them become even more effective links between citizens in need and local first responders.

For instance, dispatchers working for police or sheriff's departments can gain valuable knowledge from fire certifications. Departments must work together in emergency situations, so knowledge that crosses agency lines may prove vital in dispatching quick and effective responses when calls come in.

Tracking and logging which employees have earned state or national certifications is easy when agencies use public safety workforce management software. These systems can even send automated notifications when it's time for employees to renew their credentials, ensuring they stay certified.

Thanks for watching and stay tuned for more news about managing the public safety workforce.

Learn About Public Safety Workforce Software

Topics: Dispatch Centers

About Orion Communications

As workforce management and data interface experts, Orion Communications is a leading provider of public safety workforce management software.  Orion’s AgencyWeb® software helps agencies simplify complex workforce management processes and reduce labor cost. Orion has been serving the public safety industry since 1998 and is a certified women-owned business headquartered in Dallas, Texas.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.