De-escalation training is one of the most in-demand skills among police officers today. When called on to quell civil unrest or manage tense situations of any kind peacefully, personnel should be up-to-date on the latest tactics and techniques.
Carefully managing training is the primary way to ensure officers have the right knowledge for the situation. Recent research on de-escalation has found that techniques for defusing potential violence have positive effects on the community and the officer alike, limiting stress and increasing trust.
With public safety workforce management software, departmental leaders can access centralized records in real-time about officers that have received or need up-to-dated de-escalation training.
Once training has been completed, mandatory results reporting can be automatically transmitted to regulatory institutions. Certified courses can also be setup with renewal reminder alerts. This can be useful information when scheduling shifts or planning for future training sessions.
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