When emergency personnel respond to a call, they need to grasp the situation at once to formulate a response. New software is helping them get the data they need in a hurry.
Departments around the country have taken on pre-plan programs that use touchscreen interfaces to give police, fire and EMS personnel information such as floor plans and notices about residents who may require special attention during a rescue. This data takes some of the guesswork out of emergency response, and shaves precious minutes off of response time.Of course, technology upgrades call for new training - if personnel don't know how to use the solutions, the value fades. Training programs managed and tracked using public safety workforce management systems can help to ensure that first responders keep up with the march of progress.
Thanks for watching, come back soon for more news on how technology is being used to help first responders.