City of Fort Worth Adds AgencyWeb to Its CAD and Mobile Data Systems

(April, 2008) Orion Communications has been contracted by the City of Fort Worth, Texas to expand the performance capabilities of the City’s new CAD and mobile data systems using Orion's AgencyWeb Solution.

While the City’s new systems currently provide superior technology with feature rich multi-jurisdictional capabilities, city staff members recognized that CAD add-on software was needed to increase the functionality required by the Fort Worth Police Department. As a result, Orion’s AgencyWeb solution was selected to manage the City’s auto pound, security alarm permits, and field accident reporting for the PD’s Traffic Division.

As an added benefit to automating daily agency processes, AgencyWeb will serve as a focal point for data sharing across different technology platforms. With AgencyWeb data being synchronized in real-time with City’s new CAD system, the Fort Worth Police Department will soon be able to leverage the data stored in their new system to enhance agency processes while adding functional capabilities.

For example, AgencyWeb’s Dispatch Tow and Impound Manager solutions will automate management of the City’s tow dispatch process and subsequent impound processing. Orion’s Impound Manager includes full vehicle tracking from the towing process, through impound, storage fees, auctions, and releases.

By interfacing with the City’s CAD system, AgencyWeb will also enable officers to send electronic tow release reports directly from their MDT’s. Additional investigative tools will be provided to the Police Department for vehicles involved in criminal investigations.

And the AgencyWeb Permit Manager solution will automate online management of security alarm permit issuance, collections and monitoring. Once again, direct interface with the City’s new CAD system will enable automatic false alarm billing and critical business reporting. Bottom line – enforcement of the City’s ordinances, reduced false alarms and increased revenue collections.

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