Being able to deliver timely communications to public safety personnel is a critical, especially when it comes to personnel working in the field.
With AgencyWeb IWM, notifications to employees are transmitted from one centralized location. Employees are able to receive notifications using their AgencyWeb home screen, agency email or on mobile devices. When AgencyWeb IVR is added, employees can use their preferred telephone number to receive agency-defined messages.
All employees view notifications on their AgencyWeb home screen. These include approved leaves, overtime, training, court events and agency announcement. Prior notifications can be viewed using date range filters. Managers also use this screen to view and respond to employee requests.
Authorized personnel can issue announcements to all employees, to specific groups or to individual persons. Announcement types can be categorized for easy viewing and historical reference. When integrated with RMS or CAD systems, notifications about daily activities or incidents can be automatically sent to specific personnel groups.
Public Safety Workforce Management Software