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Customer Training Services

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AgencyWeb Training Services for Long-Term Retention

Whether you are deploying your new AgencyWeb solution or just need to provide new hires a bit more training, we've got training resources to meet your needs. Each AgencyWeb application includes self-directed on-line user guides and training resources based on the role you play for your agency and the permission level you've been assigned.

Our instructor lead training services can be provided at your location or delivered online. Most of our trainers come from public safety and are able to speak your language when it comes to your operational processes. They will have knowledge of your system's configurations so that they will be able to adapt training sessions to include your policies and procedures.

Courses can be taken based on functional topics or based on employee roles.

Operational Topic Employee Role
  • Scheduling and Work Assignment Management
  • Roster Management
  • Time and Attendance
  • Payroll Integrations
  • HR and Personnel Data Management
  • Asset Management
  • Training Management
  • Court Notifications
  • Extra-Duty
  • System Administrators
  • HR Managers
  • Payroll Managers
  • Shift Managers
  • Personnel Supervisors
  • Court Liaisons
  • Quartermasters or Asset Managers
  • Training Academy Managers
  • General Employees

 

Public Safety Workforce Management Software Providers

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