Improving a fire department's performance can literally safeguard firefighters' lives. This challenging process becomes easier when department leaders implement strong standard operational guidelines and ensure personnel follow them carefully. Having frameworks in place helps firefighters make critical decisions in the field.
Enforcing operational guidelines and ensuring they become widely followed means being strict about rewarding and celebrating adherence to procedures and rules. While it may seem like a good idea to hand out awards for firefighters who get good results but violate accepted procedures, this can lead to future situations where things may go wrong.
Agencies that use public safety workforce management software to automate and track the management of daily procedures - from scheduling, to compliance training, to the assignments of assets - are better able to realize efficiencies that not only reduce labor cost, but also keep firefighters safer when out in the field.