Officers within fire departments should have high expectations of professionalism and responsibility from the members of their crews. Setting and maintaining these standards can help personnel individually and assist the department in protecting its community.
Instilling professional conduct in firefighting teams can start with the way personnel look and act, ensuring every individual is presenting him or herself in a way that reflects well on the department. Leaders should also ensure their team members are punctually following their schedules, including extra shifts and overtime.
With public safety workforce management systems in place, every shift and request is meticulously tracked. If shift trades are needed, they are logged with the assurance that qualifications and fatigue rules are properly applied. As a result, firefighters have real-time knowledge of when the members of their unit should be on duty and can hold them accountable. It's a great way to instill professionalism while giving firefighters a high degree of flexibility and control.
Check back soon for more on managing a public safety workforce.
