It can be a challenge for major cities to keep their public transit lines safe, especially with limited resources.
In Washington, D.C., a series of high-profile assaults and shootings on the subway have led the D.C. Metro Transit Police to boost patrols throughout the system. But personnel numbers are tight right now, and even officers who have been confined to desk jobs due to injuries will be asked to monitor stations.It isn't always possible for public safety departments to hire additional staff. But workforce management software can be used to reassign available qualified personnel to where they are needed the most, all while avoiding excessive overtime that could put a strain on worker readiness and public finances.
Thanks for watching, and check back later for more on how workforce management software can improve public safety staffing efforts.