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Long response times call for EMS volunteers [Video]

Posted by Jackie Belasky

Feb 20, 2017 10:49:51 AM

When it comes to emergency medical response times, every minute counts. In communities that are too large or understaffed to dispatch paramedics in acceptable times, volunteers can fill a vital role, stepping in when people need help.

While some volunteers may already be trained in emergency response techniques, others will inevitably need training. Agencies that launch searches for such frontline personnel must also be willing to provide instruction and issue equipment, knowing it will pay to have a volunteer workforce ready when department resources are understaffed.

Managing a volunteer workforce can be simplified using workforce management software designed for public safety. From coordinating schedules, to ensuring proper training, to the tracking of agency assets - this type of software can help agencies coordinate volunteer efforts - so they can focus their time on saving lives.

Thanks for watching and stay tuned for more news on how technology can help to manage the public safety workforce.

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Topics: Workforce Management

About Orion Communications

As workforce management and data interface experts, Orion Communications is a leading provider of public safety workforce management software.  Orion’s AgencyWeb® software helps agencies simplify complex workforce management processes and reduce labor cost. Orion has been serving the public safety industry since 1998 and is a certified women-owned business headquartered in Dallas, Texas.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or