Resource-strapped emergency services have enough on their plates when it comes to ensuring they are properly staffed during the day. But what about at night?
Throughout the U.S., police and emergency services in rural areas have noted that budgetary concerns make it difficult to keep a regularly scheduled night shift. For example, emergency services in Cape Elizabeth, Maine must rely on a few on-call volunteers between 10 P.M. and 6 A.M., even though a full-time night shift would lower response times considerably.
These departments know how important it is to have a dedicated night staff, but they are also aware of their tight budgets. This is where technologies like workforce management software integrated with CAD systems can be used to coordinate the dispatching of EMS personnel with law enforcement officers that have medical skills. With tools like these, the most cost-effective allocation of human resources on night shifts can be realized.
Thanks for watching, and check back soon for more on how technology can improve management of the public safety workforce.