Emergency medical services supervisors have to handle their employees effectively in demanding, life-or-death situations. One way to improve accountability and overall effectiveness in EMS settings involves adopting company officer culture, a mainstay in fire departments. Each individual must know what he or she is responsible for and who to report to.
Leaders who take responsibility for their crew members' readiness and the state of their equipment are productive parts of a positive department-wide culture. Ideal reporting structures should encourage accountability while not being overly strict or descending into micromanagement.
It's easier to enforce effective polices when EMS leaders have access to public safety workforce management software. From customized scheduling rules to specialized asset tracking, these solutions contain features tailored to first responders' needs.
