In an emergency, every second counts. But in far-flung rural areas, it can be difficult for first responders to reach their destinations in time.
Though municipal governments do their best to deploy emergency responders in a manner that gives them the maximum possible reach, tight budgets often leaves these crews understaffed. Public safety standards inevitably suffer as a result.
Increasing spending on public safety staffing isn't always an option for municipal governments. But there's always room for improving efficiency. When workforce management software is integrated with 911 CAD systems for rostering purposes, dispatchers know which units from various agencies are on-duty and available for dispatching. What's more, each unit's capabilities and each responder's qualifications are communicated in real-time for better dispatcher decision making.
Thanks for watching, and check back later for more on how workforce management software can improve emergency response.