The San Jose City Council has voted to declare a state of emergency over a serious police staffing shortage.
The city's police department has struggled with reassigning officers from investigations to patrol duty. As a result, calls have gone unanswered and many residents have complained of excessive delays.While San Jose's staffing emergency exemplifies an extreme condition, police departments finding themselves in similar situations could benefit from the use of workforce management software. For example, software with full-time equivalency calculators can quantify the number of recruits needed based on historical staffing data.
Other data can be used to determine how long it will take to get recruits trained and assigned to understaffed beats. Presenting historical manpower data like this can be useful when negotiating with city councils and police unions.
Thanks for watching, and check back later for more on how technology is helping law enforcement protect and serve their communities.