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Smarter Firefighter Staffing Seen as Solution to Slow Response Time [Video]

Posted by Jackie Belasky

Feb 5, 2016 11:40:45 AM

The National Fire Protection Association has set a standard of four minutes or less between the time a fire is reported and when firefighters arrive on the scene.

Yet for some rural departments that rely heavily on volunteer firefighters to fill out their staffs, the response time can be much longer due to difficulties coordinating the efforts of the volunteers.

A fast response time can be the difference between life and death when it comes to fires, and departments can't be held back by a lack of adequate staffing. Workforce management software that is integrated with CAD systems for rostering purposes is an effective way to coordinate the dispatching of career and volunteers firefighters.  As a result, required units are dispatched and response times are maximized.

Thanks for watching. Check back next time for more on how technology improves emergency services' outcomes.

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Topics: Dispatch Centers

About Orion Communications

As workforce management and data interface experts, Orion Communications is a leading provider of public safety workforce management software.  Orion’s AgencyWeb® software helps agencies simplify complex workforce management processes and reduce labor cost. Orion has been serving the public safety industry since 1998 and is a certified women-owned business headquartered in Dallas, Texas.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or