In the challenging arena of large-scale emergencies, cross-jurisdictional collaboration among first responders is critical. From wildfires to major urban fires and earthquakes, these emergencies often transcend the boundaries of single jurisdictions, demanding a coordinated effort from multiple agencies. This article examines the intricacies of large-scale collaborations and how modern software solutions can streamline these processes for more effective, efficient and safer emergency services.

In 2021, 57% of firefighter fatalities caused by illness or injury were the result of stress, overexertion, or medical issues. This is an alarming number, especially considering the dangerous nature of a firefighter’s work. That's why behavioral health, physical fitness, and peer support should be a priority for firefighter leaders. Making health of your firefighters your first priority will help them more effectively serve others as well as improve their own lives. 

Public safety agencies nationwide are constantly looking for ways to improve the efficiency, fairness, and safety of their scheduling policies. Adding off-duty programs not only increases scheduling complexities, but also adds risks and potential liability. It’s imperative to have well defined, enforceable polices in place to help mitigate these risks.

Although professional standards require at least 30 firefighters to battle the blaze that erupted in a 100-unit apartment building in Illinois, only five firefighters were available to respond. This is just one example of the impact of firefighter shortages that affect communities across the US. The fire service is a demanding and challenging profession that requires a high level of commitment and dedication. Fire departments must be proactive in their efforts to recruit and retain firefighters.  We've gathered a few tips below from fire chiefs and IAFC for managing recruitment, retention, and volunteer firefighters.

Firefighters don’t just put out fires anymore. Today, they provide vital support in medical emergencies, public safety, rescue efforts, disposition of hazardous materials, and active shooter/hostile events responses as well as perform fire inspections, community training, and much more.

With all of these responsibilities, it’s important to record and monitor fire department data. Fire service data analytics can help fire chiefs and firefighters more effectively save lives, protect property, and safeguard their communities. Here are four performance metrics that fire chiefs should be monitoring.

The COVID-19 pandemic has had a tremendous impact on first responders. Not only has it created a new normal that’s changed the way fire and EMS agencies operate, but it’s also left agencies short on volunteers as people take time off to quarantine or recover from illness. Many past volunteers are now unavailable: some are caring for sick family members; some are minimizing exposure to protect their health or that of loved ones who are at higher risk; and some have full-time jobs that currently prohibit them from doing volunteer work in order to minimize the exposure of other staff members. In the face of the volunteer shortage, what can agencies do to ensure they continue meeting public safety needs? 

In a year of on-the-job dangers posed by a viral pandemic and civil unrest, public safety agencies nationwide are going through massive change. With officers, firefighters and EMS personnel working in extremely volatile situations, many agencies have the added stress of staffing shortages. Some vacancies are caused by the fatigue of managing civil acts of violence. Others are due to employees testing positive for or being exposed to COVID-19.

The inability to back fill vacancies with qualified personnel and equipment is not an option. Scheduling and managing a workforce with these concerns in mind is tough using Excel spreadsheets. Many agencies have adjusted their practices and are relying on technology to effectively manage the safety of their personnel.

When emergency situations strike, the world relies on first responders to help. But what happens when the Fire and Rescue workforce is adapting to the unknown? Global issues like the COVID-19 pandemic have shone a light on workforce challenges that won't be going away anytime soon.  It's crucial to understand what to look for and how to plan for the road ahead.