Our customer service team of highly skilled, CJIS-certified employees are eager to help you interact with your Orion solution. All our customer support personnel must pass comprehensive background checks and rigorous product training requirements before joining our team. Specialized in coding, network security, and database management, they have the public safety experience and technical expertise you can trust.
Once your Orion solution goes into production, our customer support team ensures that it continues to operate at the very best levels. Working alongside your assigned account manager, we schedule coordinated service events that may include: