Training Services

Knowledge that Empowers Your Workforce

We’ve listened and designed role-based programs you’ve told us you need. Whether you’re deploying a new solution, adding modules or just needing a refresher -- we’ve got courses that will enable quick user adaptability. 

Self Service Training

Self-Directed Knowledge at Your Fingertips

  • Orion Knowledge Center embedded within solution
  • Self-directed how-to-library of selectable categories
  • Learn the 1, 2, 3's of how to use your selected feature
  • Download and print quick-start guides for easy reference

Let Your Learning Journey Begin

Whether in person or web conferencing, our instructor-led training provides the guidance your agency needs to learn how to use your new Orion solution on a daily basis.

Your workforce receives hands-on instructor-led exercises and training materials that can be shared throughout your organization. Role-based courses are designed to focus on what's relevant to employee jobs and responsibilities. Hands on exercises encourage questions and lastly ensure comprehension.


Setup and Administration

We’ll begin our knowledge transfer with IT and your subject matter experts that will administer your solution. After we’ve completed your onboarding configurations, we’ll help them understand how it is set up so they can control it going forward.



Role-based manager training covers topics like scheduling, timekeeping, operational equipment and more. Users will learn how to manage different portions of your Orion solution based on their roles and responsibilities.



Before go-live, we’ll conduct Train-the-Trainer sessions. Or, if you prefer, we can train all of your end users. We offer on-site, auditorium-style training that’s led by instructors and based on day and night shifts. Simply pick which approach works best for you.

Training Analytics

Want to Set Up Data Sources for Your Analytics Instead of Us?

We can teach you how to setup your own data models to logically create data groups. Then, we’ll instruct you on how to interrogate your data to create charts, tables, and other visualizations dashboards.


Once we show you how to share your analytics and schedule reports for automatic distribution, you’re off to the races!