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Components of Effective EMS Workforce Management

Posted by Jackie Belasky

Mar 27, 2017 2:24:20 PM

EMTs necessary skills are unique - your training must go beyond the basics.


When you're in charge of emergency medical personnel, it's important to ensure your team members are prepared for the many challenges they'll face in their day-to-day work. Some of these practices have been ingrained for decades, while others are shifting in the face of new technological breakthroughs. No matter the details, however, you'll have to pay close attention when devising training and personal development schedules. When working with EMTs, the stakes can often be literally life and death.

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Topics: EMS

Long response times call for EMS volunteers [Video]

Posted by Jackie Belasky

Feb 20, 2017 10:49:51 AM

When it comes to emergency medical response times, every minute counts. In communities that are too large or understaffed to dispatch paramedics in acceptable times, volunteers can fill a vital role, stepping in when people need help.

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Topics: EMS, Volenteers

New technology promises to help first responders [Video]

Posted by Jackie Belasky

Feb 9, 2017 2:15:44 PM

When emergency personnel respond to a call, they need to grasp the situation at once to formulate a response. New software is helping them get the data they need in a hurry.

Departments around the country have taken on pre-plan programs that use touchscreen interfaces to give police, fire and EMS personnel information such as floor plans and notices about residents who may require special attention during a rescue. This data takes some of the guesswork out of emergency response, and shaves precious minutes off of response time.

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Topics: EMS, Police, Firefighters

Paramedic shortages prompt need for hiring, training

Posted by Jackie Belasky

Nov 10, 2016 10:29:57 AM

A shortage of qualified paramedics is being felt by agencies nationwide.


When disaster strikes, communities count on having enough paramedics on call to respond. When there's a shortage of personnel for this vital role, it's time to take action immediately to fill the vacancies. Unfortunately, multiple towns and cities across the country have reported a need to find more paramedics in recent months. Each department will have to take a unique approach to getting back to full strength.

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Topics: EMS, Training

Austin EMS Medics May Get Relief In New Schedules [Video]

Posted by Jackie Belasky

Oct 6, 2016 1:40:14 PM

Exhausted and overworked EMS medics are more likely to struggle on the job and leave their positions sooner than expected. In Austin, Texas, a new plan hopes to offer relief by transitioning workers from 48-hour shifts to a 42-hour week.

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Topics: EMS, Staffing

Rural Counties Struggle with Emergency Response Times [Video]

Posted by Jackie Belasky

May 5, 2016 3:10:28 PM

In an emergency, every second counts. But in far-flung rural areas, it can be difficult for first responders to reach their destinations in time.

Though municipal governments do their best to deploy emergency responders in a manner that gives them the maximum possible reach, tight budgets often leaves these crews understaffed. Public safety standards inevitably suffer as a result.

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Topics: EMS, CAD

EMS Departments Face Volunteer Shortages [Video]

Posted by Jackie Belasky

Feb 29, 2016 7:00:00 AM

While major cities rely on full-time, professional EMS departments for their emergency response services, smaller municipalities in less populated areas are more likely to depend on volunteers. Unfortunately for them, there aren't as many signups as there used to be.

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Topics: Workforce Management, Scheduling, EMS

Nightly Staffing Resources for Emergency Services Stretched Thin [Video]

Posted by Jackie Belasky

Jan 20, 2016 7:00:00 AM

Resource-strapped emergency services have enough on their plates when it comes to ensuring they are properly staffed during the day. But what about at night?

Throughout the U.S., police and emergency services in rural areas have noted that budgetary concerns make it difficult to keep a regularly scheduled night shift. For example, emergency services in Cape Elizabeth, Maine must rely on a few on-call volunteers between 10 P.M. and 6 A.M., even though a full-time night shift would lower response times considerably.

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Topics: EMS, Dispatch Centers

Using Skills Data to Create More Efficient EMS Dispatches [Video]

Posted by Jackie Belasky

Nov 20, 2015 9:27:11 AM

How can municipalities dispatch EMS personnel more efficiently? One way is to use workforce centric data.

A few years ago, Skagit County, Washington struggled with its highly fragmented EMS Commission. The Commission had trouble efficiently directing resources where they were needed, in some cases sending paramedics on calls where patients were not seriously injured.

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Topics: EMS, Dispatch Centers

EMS closures threaten service in rural areas. Can technology help?

Posted by Jackie Belasky

Nov 2, 2015 11:55:02 AM

When municipalities are forced to make budget cuts, essential services can suffer. In rural areas in particular, the reduction in public services can have significant consequences for residents.

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Topics: Workforce Management, EMS, CAD

About Orion Communications

As workforce management and data interface experts, Orion Communications is a leading provider of public safety workforce management software.  Orion’s AgencyWeb® software helps agencies simplify complex workforce management processes and reduce labor cost. Orion has been serving the public safety industry since 1998 and is a certified women-owned business headquartered in Dallas, Texas.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.