Public Safety Workforce Blogs

6 Steps Fire/EMS Can Take with Fewer Volunteers During COVID-19

Posted by Jackie Belasky

Sep 24, 2020 10:55:11 AM

The COVID-19 pandemic has had a tremendous impact on first responders. Not only has it created a new normal that’s changed the way fire and EMS agencies operate, but it’s also left agencies short on volunteers as people take time off to quarantine or recover from illness. Many past volunteers are now unavailable: some are caring for sick family members; some are minimizing exposure to protect their health or that of loved ones who are at higher risk; and some have full-time jobs that currently prohibit them from doing volunteer work in order to minimize the exposure of other staff members. In the face of the volunteer shortage, what can agencies do to ensure they continue meeting public safety needs? 

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Topics: Workforce Management, EMS, Firefighters, COVID-19

Evolving Technology for Public Safety’s Unprecedented Scheduling Needs

Posted by Jackie Belasky

Sep 2, 2020 6:14:40 PM

In a year of on-the-job dangers posed by a viral pandemic and civil unrest, public safety agencies nationwide are going through massive change. With officers, firefighters and EMS personnel working in extremely volatile situations, many agencies have the added stress of staffing shortages. Some vacancies are caused by the fatigue of managing civil acts of violence. Others are due to employees testing positive for or being exposed to COVID-19.

The inability to back fill vacancies with qualified personnel and equipment is not an option. Scheduling and managing a workforce with these concerns in mind is tough using Excel spreadsheets. Many agencies have adjusted their practices and are relying on technology to effectively manage the safety of their personnel.

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Topics: Workforce Management, Scheduling, EMS, Firefighters, Analytics, COVID-19