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    Public Safety Blogs

Certifications help emergency dispatchers excel [Video]

Posted by Jackie Belasky

Jul 10, 2017 4:30:33 PM

Public safety dispatchers are critical in keeping the community safe. Receiving certification beyond their immediate duties can help them become even more effective links between citizens in need and local first responders.

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Topics: Dispatch Centers

Dispatchers' connection to emergency responses shouldn't be underestimated [Video]

Posted by Jackie Belasky

Mar 22, 2017 4:36:09 PM

It's important to never forget the major contributions dispatchers make to emergency response efforts, despite the fact that they remain behind the scenes. The pressure and trauma of public safety work have a powerful effect on these professionals.

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Topics: Dispatch Centers

Small Cities Plan for Regional Dispatch Center [Video]

Posted by Jackie Belasky

Jun 28, 2016 1:32:29 PM

When small, adjacent cities each run their own emergency dispatch centers, it can be difficult to coordinate public safety on a regional level. It's also expensive.

But in the metro Boston area, some cities are teaming up to consolidate their emergency response centers. For the past several years, the cities of Somerville, Medford and Melrose have been working on a plan to create one regional dispatch center that will serve them all. The agreement is almost ready to be finalized.

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Topics: Dispatch Centers

Rural Counties Struggle with Emergency Response Times [Video]

Posted by Jackie Belasky

May 5, 2016 3:10:28 PM

In an emergency, every second counts. But in far-flung rural areas, it can be difficult for first responders to reach their destinations in time.

Though municipal governments do their best to deploy emergency responders in a manner that gives them the maximum possible reach, tight budgets often leaves these crews understaffed. Public safety standards inevitably suffer as a result.

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Topics: Dispatch Centers

Technology Can Help Dispatchers Reduce Emergency Response Time [Video]

Posted by Jackie Belasky

Feb 25, 2016 1:09:26 PM

What difference does 30 seconds make? During an emergency response situation, it can mean everything.

For stroke patients, a 30-second delay in care means potential brain damage. For those who have sustained a traumatic injury, an extra 30 seconds could lead to a worse chance of recovery.

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Topics: Dispatch Centers

Smarter Firefighter Staffing Seen as Solution to Slow Response Time [Video]

Posted by Jackie Belasky

Feb 5, 2016 11:40:45 AM

The National Fire Protection Association has set a standard of four minutes or less between the time a fire is reported and when firefighters arrive on the scene.

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Topics: Dispatch Centers

About Orion Communications

As workforce management and data interface experts, Orion Communications is a leading provider of public safety workforce management software.  Orion’s AgencyWeb® software helps agencies simplify complex workforce management processes and reduce labor cost. Orion has been serving the public safety industry since 1998 and is a certified women-owned business headquartered in Dallas, Texas.

For more information, please contact Jackie Belasky at 214-361-1203, #2413 or jbelasky@orioncom.com.