Workforce Management Complexity - Simplified.

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Law Enforcement Workforce Management


Serving Mission Critical First Responders with Complex Needs

Today's law enforcement agencies are experiencing unprecedented challenges and rapid change.  Transparency is at an all-time high, as is accountability and ‘boots on the street’ safety.  Ensuring adequate staffing to 'protect and serve' using shrinking budgets is a continuous challenge.  Keep overtime in check is key, as is compliance with collective bargaining agreements and regulatory requirements.  Many agencies have complex rotational schedules and managing fatigue is an important performance factor.  

Technological advances are also redefining how law enforcement professionals do their jobs and the way officers and community members interact.  The following excerpt taken from a recent University of San Diego article outlines key trends that are shaping the field as a whole.


Community Oriented PolicingPoliceman

With continuous nationwide attention on the issue of community policing, most agencies have already begun implementing new tactics and strategies to work more collaboratively with their local communities. And it is predicted that this focus on community policing will continue for the foreseeable future, as it remains a top priority at both the state and federal levels.  According to, community policing “involves three components: developing community partnerships, engaging in problem solving and implementing community policing organizational features.” While multiple strategies are being employed and tested, the answer for many is education.





Technology UseK9s

Technology is making it much easier for police professionals to ensure public safety and security, freeing up resources, and enabling proactive policing, while at the same time creating a new level of transparency. There are many new technologies taking the forefront:

  • Social media – will be used more frequently to gather and disseminate information, as well as engage the community.
  • Body cameras – will be required at many agencies as they have been shown to decrease the number of complaints due to police force, offering greater transparency and making it less likely that citizens fabricate incidences.
  • Facial recognition – has great potential and is being used more widely in surveillance as its accuracy and sophistication increases.
  • Predictive policing – is a fundamental shift in how police operate, moving from reactive policing to proactive policing.
  • GPS applications – being used to track and locate suspects and parolees faster.


Leadership and Organizational Structure Changes Police Woman

As baby boomers retire, many leadership positions are opening up. Yet, there is no one to fill these leadership positions, either because the current force does not have the skills or training necessary or because the positions are unwanted by millennials who would prefer to avoid the responsibility captains and higher ups have.

Furthermore, many departments today are functioning in antiquated organizational structures with layers upon layers of management. The next generation of officers is turned off by this bureaucratic structure believing that it stifles innovation and growth. In response, departments are beginning to re-examine the way they are structured. In the coming years, substantial policy and structure change is expected within the law enforcement community.


Increased Accountability and Oversight of Police Departments

In light of recent events across the nation, the law enforcement community is under extreme scrutiny. In the coming years, police oversight is expected to increase as the nation watches closely for any sign that police officers are infringing on citizens constitutional rights, using inappropriate and undue force or acting biased towards particular groups.  Thanks to new technology such as body cameras and mobile video combined with a hungry media and citizen journalists, police today are much more likely to be held accountable for their actions. 




How Does AgencyWeb Serve Law Enforcement?


Orion’s mission to 'Serve Those Who Serve' is at the heart of our workforce management technology.   Law enforcement managers have difficult tasks with complex processes.  Based on our two decades of experience, we know that our AgencyWeb solution makes our customer's operational workforce processes simpler.  Whether its reporting on employee's performance to regulatory institutions or ensuring that all equipment is properly assigned to the right officers with the right skill sets, we've got your back. 

Check-mark-green.jpgGenerate Workforce Regulatory Reporting Check-mark-green.jpg Automate Complex Scheduling Requirements
Check-mark-green.jpgEnsure Training and CertificationCompliance Check-mark-green.jpgTrack Organizational Shifts and Chain-of-Command
Check-mark-green.jpgMinimize Overtime While Ensuring Fairness Check-mark-green.jpgEnsure Qualified Staffing Assignments
Check-mark-green.jpgTrack Employee Equipment Assignments  Check-mark-green.jpg Announce Policies to Entire Agency or to Specific Groups
Check-mark-green.jpgTrack Employee Performance Throughout Career Check-mark-green.jpgExchange Data with External Systems
Check-mark-green.jpgSave Time with Employee Self-Services Check-mark-green.jpgProvide Mobile Access to Officers in the Field
Check-mark-green.jpgSend Court Notices and View OfficerAcknowledgments Check-mark-green.jpgSend Time and Attendance Electronically to Payroll Systems
Check-mark-green.jpgAutomate Time-Off Requests with Response Workflows  Check-mark-green.jpgSave Time and Ensure Fairness with Shift and Vacation Bidding




Orion's Law Enforcement Customers


 Bexar SO.jpg Bexar County Sheriff's Office  miami police.jpg  Miami Police Department
 Columbus PD-1.jpg Columbus Police Department  Montgomery Co Sheriff-1.jpg  Montgomery County Sheriff's Office
 Dallas PD.png Dallas Police Department  Newark PD.jpg  Newark Police Department
El Paso PD.jpg El Paso Police Department Oklahoma City PD-1.jpg Oklahoma City Police Department
     hillsborough Hillsborough County Sheriff's Office  Portland PD.jpg  Portland Police Department
 Homestead PD.jpg  Homestead Police Department  Prince George's Co Sheriff.jpg Prince George's County Sheriff's Office
 Louisville PD.jpg  Louisville Metro Police Department Prince William Police Prince William County Police Dept.
 Loudoun Co SO.gif  Loudoun County Sheriff's Office  Riverside Sheriff.jpg  Riverside Sheriff's Office