Providing Customer-Driven Public Safety Workforce Solutions Since 1998

For more than two decades, Orion Communications has served the public safety workforce by listening to our customers and designing software based on their needs. What began as a subpoena management solution has evolved into an entire workforce management suite for public safety personnel. Today, we serve agencies nationwide with innovative technologies that adapt to each customer’s unique business rules, labor regulations, and compliance requirements.

Orion is a Certified Woman-Owned Business with WBENC, MBE, DBE, and HUB certifications.

The Orion Mission

 

Our mission has remained consistent throughout the years: to provide a best-in-class web and mobile portfolio that supports the professionals running public safety organizations and the employees who serve their communities through those organizations.

 

With our focus on the needs of the public safety workforce, our public safety solutions go beyond other platforms by including essential operational and analytical capabilities. Inspired by the technically advanced constellation of Orion, we continually deliver forward-thinking solutions as part of our ongoing mission to serve those who serve.

Why Us?

Because have been there. Many members of our team have come from public safety and offer knowledgeable best practices based on this experience. We listen and are empathic to the many challenges our customers faces on a daily basis. Our customer-driven engineering has resulted in the best solutions for each customer’s distinctive needs. From staffing qualified personnel at the right time with the right equipment to managing complicated business rules, we get it.

Orion LE Solutions Provider of the Year

“It’s the greatest compliment when an agency chief says ... just call Orion, they always figure out how to solve our problems," remarks Orion's President Leslie DeLatte.

As public safety workforce management and data interface experts— Orion won this award due to their cloud based solution designed specifically to manage the complex needs of public safety. Orion combined relevant applications that automate operational workforce processes using agency rules with data-driven analytics. As a result, Orion has been providing agency leaders with data-driven insights for better management of their budget, staffing and safety of their workforce.

Operational Public Safety Solutions + Services That Do the Heavy Lifting = Customer Satisfaction

About Us

For us, it’s all about knowing that we are contributing to the greater effort to serve communities nationwide. Thank you for allowing us to participate with you in this vital role with our software solutions and services.

  • Embedded Public Safety Workforce Analytics
  • Advanced Scheduling, Operational Equipment Management, Training Management, Time and Attendance, and Interface Capabilities
  • Adaptable Role-Based Access of Capabilities and Pay Rates
  • Employee Self Service Automation and Mobile App
  • Resource Automation Enhancement for CAD Integrations
  • 100% System Deployment Configuration Services
  • Ongoing Administrative Services in Addition to Maintenance and Support

Enough About Us. We'd Like to Learn More About You!

Got a Particular Challenge or Want to Learn About Best Practices?

Our solutions experts are eager to learn more about your unique needs and offer best practices examples. Just reach out and tell us more. We are here to serve!