Our mission has remained consistent throughout the years: to provide a best-in-class web and mobile portfolio that supports the professionals running public safety organizations and the employees who serve their communities through those organizations.
With our focus on helping the public safety workforce operate better, our software goes beyond other vendors by including essential operational and analytical capabilities. Our objective is to continually deliver forward-thinking solutions as part of our ongoing mission to serve those who serve.
It began with a cold call to the Dallas Police Department in June of 1998. That call turned into Orion's first information technology deal, leading to a field Orion has specialized in ever since. Building workforce management software systems for massive public safety agencies might seem a difficult task, but Orion's founder, Leslie DeLatte says she feels differently, “I totally fell in love with it."
More than 2 decades later, Orion isn’t making cold calls to agencies — agencies are calling her. As a certified women-owned business with CJIS certified IT professionals and retired public safety personnel, Dallas-based Orion has become a leader in public safety workforce management software. Ms. DeLatte attributes this success to a unique understanding of the way public agencies operate. “After that first contract, we saw that there was an opportunity to build solutions for public safety and judicial agencies because we could bridge the gap. The acronyms — the way they talk — their processes — we get that,” Leslie says.
That initial subpoena management solution has evolved over the years into an entire operational workforce management suite for public safety personnel. Today, the exponential escalation of analytics in workforce management has given first responders ‘intelligence on the go’ and system automation has profoundly improved their chances of being in the right place at the right time. Knowing this, Orion has made great strides in leveraging rules-based automation and operational analytics for better public safety workforce decision making.
“We are proud to have successfully completed many highly complex projects that includes process innovations, in addition to interfaces with other technologies,” explains Leslie. She gives the credit of Orion’s competitive edge to the expertise of its staff, many of whom are public safety veterans with the ability to place themselves in each customers’ shoes. It’s this mixed talent pool of young professionals with dynamic technical skills combined with experienced public safety experts that give Orion's customers confidence in their expertise.
Orion won this award due to the proven value of our cloud based software. Our seamlessly integrated modules are designed to improve the operational deployment of your workforce … effectively and efficiently. By including data-driven analytical reporting, leaders are better able to manage their budget, staffing and the safety of their workforce.
Our operational experts are eager to learn about any challenges you may be experiencing managing your workforce. Most of us come from public safety and have experience solving the types of problems you face on a daily basis. Just select how you'd like to connect and tell us more.
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