Staffing 24/7/365 operations like yours with qualified personnel and mission critical equipment can mean the difference between life or death. Add in workplace stress factors and you may find both your agency and workforce at risk. You need the right units in the right locations using the right equipment at the right time. No delays. No margin for error. No excuses.
While spreadhseets or light weight scheduling solutions may work for city hall, they certainly can't support the complexities of your operations. With fatigue rules, minimum staffing, and mission critical equipment requirements, you need something smarter and more reliable. Something that automates your policies and safety rules. You need Orion.
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From fatigue rules to backfilling assignments with qualified, well equipped personnel, it's the enforcement of your own policies that will keep your personnel safe. Orion's staffing and manager decision automation using your own rules will help you save time while ensuring compliance. Managers will use operational rosters that include location and equipment assignments for increased situational awareness. And your mobile workforce will stay instantly connected with any assignment changes and notification updates.
Highly intuitive, color coded shift rosters and employee calendars include real-time viewing of employee on-duty schedules and those with approved time-off, overtime, training, shift swaps and court events.
Rosters include work assignments, assiged equipment, locations and employee skills that support informed decision making.
Staffing counts prompt managers about unplanned vacancies with the ability to easily assign qualified backfills.
Loss/gain views displays where and when details about reassigned personnel.
Manually updating personnel and equipment data in CAD systems for one or more agencies is labor intense. With Orion's centralizing efficiencies, your integrated CAD system will automatically receive roll call personnel, operational equipment, and scheduling data in real-time. CAD will automatically remain synchronized with continuously changing resource data -- such as personnel that have acquired new certifications, changed radios or have pre-assigned vehicles. There are no more delays, duplicate data rejections, or need to make personnel, vehicle, or radio updates. Instead your dispatchers can focus on the essential job they were hired to do ... that of dispatching.
Give your employees the freedom to swap shifts with other qualified personnel, knowing their trades always comply with your rules. Apply fatigue or overtime rules for automated scheduling oversight. The solution’s powerful rules engine ensures that employee swaps always follow your policies.
Employees receive their court notices with case and location details in real-time and can acknowledge receiving each notification. Additionally, court events are displayed on their calendars, shift rosters, and mobile devices. It’s a great way to save administration time and coordinate schedules.
Manage employer information, enter event opportunities and qualifications, assign personnel, and track job results from one centralized location. Employees view jobs in a monthly calendar or listed formats -- and sign up for one or more events with a simple click. Apply rules for unbiased assignments. It’s fair, simple, and easy.
Plan for peak vacation periods and enable your employees to choose their desired dates. Use agency rules to ensure that time off is fairly awarded. Vacation hours are automatically deducted from each employee’s leave accrual balance. Approved dates are added to their calendars and shift rosters. Now that’s efficiency.
Ensure fair scheduling of assignments based on your rules. Offer available schedules agency-wide or sort them by job types, organizations, or unionized personnel. Automate the approval process using your criteria or assign authorized personnel to process bids. All finalized schedules are automatically updated on employee calendars and shift rosters. It’s an amazing time-saver.
Interface your CAD solution with Workforce Management PLUS, to automatically receive personnel, equipment, and scheduling data from multiple agencies in real-time. CAD will automatically remain synchronized with continuously changing resource data -- such as personnel that have been promoted, acquired new certifications, changed radios or have preassigned vehicles.
Self-service capabilities reduce administrative workloads and eliminate time-consuming manual processes. Since all workflow automation is based on your policies, managers respond to requests with confidence knowing that checks are in place to flag conflicts. From time-off and overtime workflows to special events and more, your workforce will enjoy the flexibility of self-service administration.
Our operations solutions experts are eager to learn more about your unique needs—just reach out and tell us more. We are here to serve!
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