Scheduling staff for public safety organizations is complex in the best of times. In a year of unprecendent on-the-job dangers, effectively coordinating 24/7/365 operations that require qualified personnel and critical equipment can make the difference between life or death. Add in daily job stress factors and you may find your agency and workforce at risk. You need the right number of personnel with the right skills in the right locations using the right equipment at the right time. There is little room for error.
Using manual, ad hoc processes augmented by spreadsheets or homegrown, disparate systems is inefficient. While traditional workforce management solutions may work for city hall, they certainly aren’t designed to support the complexities of your 24/7/365 schedules. With fatigue rules, minimum staffing, and mission critical equipment requirements, you need a reliable solution that delivers operational results. You need Workforce Management PLUS Smart Scheduling.
Highly intuitive, color coded shift rosters and employee calendars include real-time viewing of employee on-duty schedules and those with approved time-off, overtime, training, shift swaps and court events. Rosters include work assignments, assiged equipment and employee skills that support informed decision making. Staffing counts prompt managers about unplanned vacancies with the ability to easily assign qualified backfills.
Let's face it, staffing your shifts is tough enough. Our job is to make it simple.
Give your employees the freedom to swap shifts with other qualified personnel, knowing their trades always comply with your rules. Apply fatigue or overtime rules for automated scheduling oversight. The solution’s powerful rules engine ensures that employee swaps always follow your policies.
Employees receive their court notices with case and location details in real-time and can acknowledge receiving each notification. Additionally, court events are displayed on their calendars, shift rosters, and mobile devices. It’s a great way to save administration time and coordinate schedules.
Manage employer information, enter event opportunities and qualifications, assign personnel, and track job results from one centralized location. Employees view jobs in a monthly calendar or listed formats -- and sign up for one or more events with a simple click. Apply rules for unbiased assignments. It’s fair, simple, and easy.
Plan for peak vacation periods and enable your employees to choose their desired dates. Use agency rules to ensure that time off is fairly awarded. Vacation hours are automatically deducted from each employee’s leave accrual balance. Approved dates are added to their calendars and shift rosters. Now that’s efficiency.
Ensure fair scheduling of assignments based on your rules. Offer available schedules agency-wide or sort them by job types, organizations, or unionized personnel. Automate the approval process using your criteria or assign authorized personnel to process bids. All finalized schedules are automatically updated on employee calendars and shift rosters. It’s an amazing time-saver.
Interface your CAD solution with Workforce Management PLUS, to automatically receive personnel, equipment, and scheduling data from multiple agencies in real-time. CAD will automatically remain synchronized with continuously changing resource data -- such as personnel that have been promoted, acquired new certifications, changed radios or have preassigned vehicles.
Ensure that officers are in the correct locations by establishing geofences around courthouses. Define the appropriate perimeter so officer arrival and departure times are automatically captured and saved.
Browse the types of agencies we serve and discover the capabilities that await.
Got a particular challenge managing your schedules? Our solutions experts are eager to learn more about your unique needs—just reach out and tell us more. We are here to serve!