Interface Agent

Integrated Solutions for Optimal Workforce Efficiencies

Sharing data with other public safety technologies is essential to each agency's mission. It allows for more effective responses, anticipatory prevention, and organizational productivity. Whether sharing workforce data with administrative or operational systems, reliability is crucial.

If you don’t have a reliable method of exchange, critical response times can be compromised, workload redundancies increased, and organizational inefficiencies can cause budgets to spiral out of control. You need a better solution. You need Interface Agent.

Administrative Interfaces


Operational Interfaces


Send, Receive, and Validate Workforce Data Exchanges

Orion's Interface Agent architecture is designed to standardize workforce data exchanges between diverse technology platforms. Shared data is independent of the exchange method elected by the agency or external platforms. As a result, data transport can take the form of RESTful APIs, file exchanges through file drops, direct database connections, or web services without changing the fundamental methods used within the platform. This is ideal for providing flexibility with the external system’s network location, security restrictions, and application performance requirements.

Centralize User Security Roles with External Platforms

All data validation, data transformation, and error management is conducted within the application and database structure. This enables authorized personnel to manage integration settings, as well as the type of data being exchanged and the employees involved in any exchanges. It’s perfect for centralizing and controlling your users’ security roles within external platforms.

Increase Analytical Insights Using Shared Data Sources

By exchanging data with other technologies, you can fill gaps in existing systems and use the data from external platforms for interactive analytical queries. Operational analytics using data from CAD, RMS or training institutes deliver fresh workforce insights. Experience real-time operational analytics and share your results.

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Simplify Internal Job Hiring Administration

Recruiting is a continuous responsibility, whether you’re working to fill vacancies, staff a new position, or plan for succession management. When policies prefer that you conduct internal recruitment first, we’ve got the right tools. With internal job hiring, your workforce can view and apply for internal job opportunities. 

Wondering if your agency would benefit from Interface Agent?

Browse the types of agencies we serve and discover the capabilities that await.

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We Look Forward to Learning About You

Would you like to eliminate data entry redundancies in multiple systems? What viewing operational equipment assignments directly in your CAD platform? Our solutions experts are eager to learn more about your unique needs—just reach out and tell us more. We are here to serve!