Firefighters and EMS personnel are a vital part of public safety. This workforce not only fights fires, they also provide emergency medical services, rescue people from a wide variety of dangerous situations, and assist the public with fire prevention programs.
Being at the forefront of this year’s COVID-19 relief efforts, agencies nationwide are rethinking how to become more resilient, effective, and efficient. From controlling spiraling overtime cost to applying new PPE and scheduling methodologies, managing the Fire/EMS workforce has become increasingly more complex.
Centralizing the administrative and operational aspects of Fire/EMS personnel management will be essential going forward. Using data-driven analytics to provide actionable insights will be critical – no matter if the data revolves around costs, schedules, training, or equipment.
Knowing where budget dollars are going and where they have been will be key. Knowing how to pre-plan for COVID vacancies and estimate future staffing levels will be indispensable. Knowing who has and has not received required training will be vital. This is life in the new normal.
Got a particular challenge managing your schedules or processing time and attendance? What about your operational equipment or training? Our solutions experts are eager to learn more about your unique needs—just reach out and tell us more. We are here to serve!