About half of protective service and military workers report not getting enough sleep, representing a higher rate of sleep deprivation than any other occupation. This statistic is especially concerning given the vital role this workforce plays in protecting public safety and health. It’s understandable that public safety workers would struggle to get enough sleep.  Working 12-hour and rotational shifts that are combined with the unpredictability of being on call can disrupt the body’s natural circadian rhythm. Assignments can involve shift hold-overs, traumatic encounters, and high levels of stress.

Ask any administrator for a list of their top 5 concerns, and it is sure to include the recruitment and retention of their workforce. It does not matter what facet of public safety you work in or where you are. Whether you are the warden at a large prison or chief at a local fire department, staffing is always a concern. Finding and keeping qualified employees is something that keeps agency leaders up at night.

First response is a profession built on tradition. As such, members have shown a reluctance to accept changes in how they perform their duties – including new technology. But that is slowly changing. Before long, the use of mobile apps or similar advances will be as second nature as patrol cars, self-contained breathing apparatuses and portable radios. Most of today's first responders cannot remember, but the industry was slow to adapt each of those advances -- all of which have helped to shape it.

If 2020 has taught us one thing, it’s that the future is unpredictable. Public safety agencies have always operated amid uncertainty. COVID-19, however, is placing an unprecedented strain on resources, both by necessitating additional expenditures and interrupting revenue streams. This creates an unprecedented challenge as organizations try to anticipate their needs and plan for the coming year.

Now is the time for agencies to monitor where their budgets have been so they can better plan where they'll be going. Using technology, such as data-driven analytics that provide actionable insights, can be incredibly valuable. Whether the data revolves around the cost for personnel, equipment or responding to COVID-19 calls, looking backward can provide justifications when looking forward. As we're approaching 2021, let's take a look at some of the strategies public safety agencies are using to plan for next year's budgets. 

In a year of on-the-job dangers posed by a viral pandemic and civil unrest, public safety agencies nationwide are going through massive change. With officers, firefighters and EMS personnel working in extremely volatile situations, many agencies have the added stress of staffing shortages. Some vacancies are caused by the fatigue of managing civil acts of violence. Others are due to employees testing positive for or being exposed to COVID-19.

The inability to back fill vacancies with qualified personnel and equipment is not an option. Scheduling and managing a workforce with these concerns in mind is tough using Excel spreadsheets. Many agencies have adjusted their practices and are relying on technology to effectively manage the safety of their personnel.

There may never have been a more challenging time to be working in public safety than right now.  Since the outbreak of COVID-19 many first responders have been working excessively long hours, often for several weeks in a row to keep our communities safe.  These past few weeks have been incredibly tough for law enforcement with civil unrest and calls for reform, de-funding and even dismantling of police agencies. With overtime already spiraling out of control and the long term impact of the economic slowdown, many agencies are looking back in order to chart a course forward.