Today's criminal justice practitioners typically use case management software focused on defendant and case details. Witnesses may be notified through manual paper delivery or, at best, using individual email notifications to officers. It's much like throwing a football down the field with no knowledge of whether it's been caught by the receiving team. With this type of gap, court notices are often sent to retired officers or those with scheduling conflicts. Manual tracking of delivery results for civilian service takes extensive time to return paper reports that are often prone to errors.
From the public safety perspective, notices routed through manual processes may not be received until after the court date. Officers may arrive in court only to learn that their case had previously been dismissed. Sometimes officer arrivals, departures, and case results are not quantified, so those who failed to appear or who spend excess time in court have little oversight.
Keeping the status quo can result in consequences for all criminal justice team personnel, from court delays to unnecessary overtime costs. Judicial and public safety participants need a better solution. Both need CourtNotify Subpoena Management.
CourtNotify Subpoena Management software is the only end-to-end solution on the market today that closes the gaps between the courts and public safety or civilian witnesses. The software can be used independently by public safety agencies or integrated with case management systems to unify court clerks, prosecutors, public defenders, and public safety personnel. It’s a proven solution that’s being used coast-to-coast.
"Katrina has shown how timely, accurate and shared information is critical to the operations of every criminal justice agency in New Orleans. Post-Katrina manpower shortages made labor saving efficiencies like CourtNotify, even more important."
Dr. Heidi Unter, New Orleans Police and Justice Foundation
Quickly add witnesses to case events and send online subpoena notices to officers or civilian service deputies. View officers’ schedules in real-time with time-stamped notice delivery and receipt acknowledgements that support accountability. It’s an insightful means of monitoring notifications as part of a court case’s progression.
Civilian subpoena service deliveries can be presented in sorted zip code order for optimal delivery routes. Scanners, laptops, or mobile devices can be used to verify addresses and enter delivery results. This solution makes civilian notification tracking efficient for court clerks and serving agencies.
Officers receive and acknowledge court notifications in real-time using IOS or Android mobile devices. It’s a great way to save administration time and coordinate schedules.
Capture officer attendance and case result details. Rules can be applied to ensure officers do not check into events too early or remain too long after their cases have concluded. With this solution, you are quantifying the previously unquantifiable.
Got a particular challenge issuing notifications to officers or having them served to civilians? What about improving the way your are receiving court notices? Our solutions experts are eager to learn more about your unique needs—just reach out and tell us more. We are here to serve!